FAQ
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Frequently Asked Questions (FAQ)
Discover the answers to your most pressing questions. Our comprehensive FAQ section covers a wide range of topics, providing you with the information you need to make informed decisions. Explore our collection of frequently asked questions and find the solutions you're seeking.
PAYMENT INFORMATION
Payment Options Available: Cash on Delivery, Bank Transfer, and Card Payment for In-Store Pickups.
Refund
Yes, you can return a product within 7 days of purchase if it is unused, in its original packaging, and meets our return policy criteria. Please contact our support team to initiate a return.
Once we receive and inspect the returned item, refunds are typically processed within 3 business days. The amount will be credited back to your original payment method.
Yes, certain items like clearance products, customized orders, and Digital Products are non-refundable. Please check our refund policy for full details.
Delivery
Delivery times vary depending on your location and the shipping method chosen. Typically, orders are delivered within 3 business days. You’ll receive a tracking number once your order is shipped.
Yes, we offer same-day or express delivery for select locations at an additional cost. Please contact us before placing your order to confirm availability.
If your order is delayed beyond the expected timeframe, please check the tracking details first. If there’s no update or if your package appears lost, reach out to us, and we’ll assist you in resolving the issue.
Shipping & Returns
Shipping costs depend on your location and order size. You can see the shipping fee at checkout before placing your order. We also offer free shipping for orders above 20,000.
Yes, we accept returns within 3 days of delivery, provided the item is unused and in its original packaging. Certain items may be non-returnable—please check our return policy for details.
To request a return or exchange, contact our support team with your order details. Once approved, we’ll guide you through the return process. Refunds or replacements will be processed after we receive the item.
Payment
We accept credit/debit cards (in Store only), bank transfers & cash on delivery. You’ll see all available options at checkout.
Yes, we use secure payment gateways and encryption to protect your data. We do not store your payment details on our servers.
Sorry. We do not offer installment basis as at today. But will be here in soon.
17-25A Thermal Overload Relay
Original price was: රු1,750.00.රු1,575.00Current price is: රු1,575.00.
Telemecanique LRD08 Thermal Overload Relay (2.5–4A)
Original price was: රු1,750.00.රු1,575.00Current price is: රු1,575.00.
Telemecanique LRD14 Thermal Overload Relay (7–10A)
Original price was: රු1,750.00.රු1,575.00Current price is: රු1,575.00.
LC1D32P7 Contactor (32A, 3-Pole, 230V AC Coil)
Original price was: රු5,810.00.රු5,229.00Current price is: රු5,229.00.
LC1-D1210 Contactor (12A, 3-Pole, 220V AC Coil)
Original price was: රු2,925.00.රු2,632.50Current price is: රු2,632.50.
20A 2-Pole Rotary Cam Switch
රු1,885.00
12V DC 14-Pin Relay
රු950.00
