You have to pay only for the Products you ordered + Shipping charges. No any other handling charges or hidden charges.

We apologize for any inconvenience caused. If your parcel arrived broken, please follow these steps:

• Document the Damage:

Take clear photos of the damaged parcel and its contents. Ensure that the damage is clearly visible.

• Check Packaging:

Inspect the packaging for any signs of mishandling or damage. Document these as well.

• Contact Customer Support:

Reach out to our customer support team immediately. Provide them with details of the damage, including photos and a description of the condition in which the parcel arrived.

• Submit a Claim:

Follow the instructions provided by our customer support team to submit a claim for the damaged items. This may involve filling out a form or providing additional information.

• Retain Packaging:

Keep the original packaging and damaged items until the claim process is complete. This may be needed for further inspection or verification.

• Follow Up:

Stay in contact with our customer support team for updates on the status of your claim. They will guide you through the process and provide any necessary assistance.

We are committed to resolving this issue promptly and ensuring your satisfaction. Thank you for your understanding, and we appreciate your cooperation in this matter.

We primarily partner with Domex for our delivery services. However, please note that our choice of delivery companies may be subject to change without prior notice. We continuously evaluate and optimize our logistics to provide the best service to our customers. If there are any changes to our delivery partners, we will strive to ensure a smooth transition and communicate relevant updates promptly. Thank you for your understanding and trust in our commitment to delivering a reliable service.

Yes, your invoice has been added to the shipment. Please keep the invoice in a safe place for future reference. If you have any further questions or need assistance, feel free to contact our customer support team.