FAQ

You can track your order by entering your order number and email/phone number on our Order Tracking Page. You’ll receive real-time updates on your order’s status.

Tracking details are usually sent via email or SMS once your order is shipped. If you haven’t received it, please check your spam folder or contact our support team for assistance.

Tracking updates may take some time, especially during peak periods. If your status hasn’t changed in 24-48 hours, please wait a little longer or contact our support team for more details.

If your order shows as delivered but you haven’t received it, please check with neighbors, security, or your local courier office. If you still can’t find it, contact us immediately (0777877401) for help.

If your order hasn’t been shipped yet, we may be able to update your delivery address. Please contact us as soon as possible to request a change.

We do our best to deliver on time, but delays can happen due to unforeseen circumstances. Check your tracking details for updates, and if it’s significantly delayed, reach out to our support team for further assistance.

Order Tracking

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

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